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Your Privacy

Privacy Policy

Learn how CBD Leaf Shop collects, uses, protects and manages personal information when you browse our website, create an account or place an order.
Last Updated: January 2025

At CBD Leaf Shop, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect information when you visit https://cbdleafshop.com. It also explains your choices and rights regarding your personal information.

Please also review our Terms and Conditions and Shipping Policy.

Table of Contents

1 Information We Collect
2 How We Use Information
3 Cookies and Analytics
4 Sharing Information
5 Payments and Security
6 Your Privacy Rights
7 Marketing Communications
8 Third-Party Links
9 Age Restrictions
10 Data Retention
11 Policy Updates
12 Contact Us
1

Information We Collect

We may collect information that customers provide directly, including:
Full name
Billing and shipping address
Email address
Telephone number
Account information
Order and transaction details
Messages sent to customer support
Payment details are processed through the payment service selected during checkout. CBD Leaf Shop does not need to store complete payment credentials when they are handled directly by an external payment provider.
We may also collect basic technical information, including:
IP address
Browser and device type
Pages viewed
Referral source
Approximate location
Website interactions
2

How We Use Your Information

We may use information to:
Process and fulfil orders
Provide shipping and tracking updates
Manage customer accounts
Respond to enquiries
Prevent fraud and misuse
Improve website performance
Maintain legal and business records
Send marketing communications when consent has been provided

For more details about shipping, please see our Shipping Policy.

3

Cookies and Analytics

CBD Leaf Shop uses cookies and similar technologies to:
Remember customer preferences
Maintain shopping-cart functionality
Analyse website performance
Improve navigation and usability
Support security and fraud prevention
Customers may control cookies through their browser settings. Disabling some cookies may prevent certain website or checkout features from working correctly.
4

Sharing Your Information

CBD Leaf Shop does not sell or rent personal information.
We may share necessary information with trusted service providers, including:
Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Email and customer-support services
Fraud-prevention services
Legal authorities when required by law
Service providers should only receive the information required to perform their services.
5

Payments and Data Security

We use reasonable technical and organisational safeguards to protect customer information.
These may include:
SSL encryption
Secure payment processing
Access controls
Software and security updates
Malware and vulnerability monitoring

No website or electronic system can guarantee complete security. Customers should protect their account password and contact us if they suspect unauthorised activity.

6

Your Privacy Rights

Depending on the customer’s location, they may have the right to:
Request access to personal information
Request correction of inaccurate information
Request deletion where legally permitted
Object to or restrict certain processing
Withdraw marketing consent
Request information about how data is used

To submit a privacy request, contact: info@cbdleafshop.com

We may need to verify the requester’s identity before processing a request. Some information may be retained when required for legal, tax, fraud-prevention or order-record purposes.
7

Email Marketing

Customers who subscribe to marketing emails may receive information about:
  • New products
  • Promotions
  • Store updates
  • Educational content

Customers may unsubscribe using the link included in promotional emails or by contacting us. Transactional emails relating to orders, payments, shipping or account security may still be sent when necessary.

8

Third-Party Links

The website may contain links to third-party websites.

CBD Leaf Shop is not responsible for the privacy, security or content practices of external websites. Customers should review the privacy policies of third-party websites before providing personal information.

9

Age Restrictions

The website and products are intended only for adults who meet the legal purchasing age in their jurisdiction.

CBD Leaf Shop does not knowingly collect personal information from children. If we learn that information was collected from a minor improperly, we will take reasonable steps to delete it.

10

Data Retention

We retain personal information only as long as reasonably necessary to:
Complete orders
Provide customer support
Maintain required business records
Resolve disputes
Prevent fraud
Meet legal or tax obligations
Retention periods may vary depending on the type of information and legal requirements.
11

Policy Updates

CBD Leaf Shop may update this Privacy Policy when business practices, website features or legal requirements change.

Updates will be posted on this page with a revised "Last Updated" date. Customers should review this page periodically.

12

Contact Us

For privacy questions or data requests, contact:

CBD Leaf Shop

Email: info@cbdleafshop.com

Telephone: +1 (386) 225-1066

3421 Lesser Dr
Newbury Park, CA 91320
United States

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Related Policies

Terms and Conditions
|
Shipping Policy
|
Refund and Return Policy

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